SHIPPING & RETURNS

SHIPPING POLICY

READY TO SHIP

The products that are Ready-To-Ship will be dispatched within 48-72 hours.


 

MADE TO ORDER

Our garments are only made to order. Hence we have only a few pieces readily available. Each and every garment is made from scratch as and when an order is received. For products that are made to order we will dispatch them within 15-20 Days from the date you place your order. We truly appreciate your patience! To learn more about how we curate our products for you, check out the ‘our story’ section.


 

DELIVERY & SHIPPING POLICY

 Shipping within India Delivery to major cities usually takes 1 to 3 days from our work place in Pune. For smaller cities we require 3 to 5 days of delivery time. Kindly note that we will not be able to dispatch products as per schedule if there are any incomplete addresses or incorrect contact details.

 

DELIVERY & SHIPPING POLICY

International Shipping We do not provide international shipping as of now.

RETURN & EXCHANGE POLICY

ORDER CANCELLATION

If you wish to cancel your order please write to us at r.rareindia@gmail.com within 24 hours of placing your order. Any cancellations after this duration will not be considered.

An order once placed during our Sale Event cannot be cancelled or exchanged.

 

RETURN AND EXCHANGE

Your standard purchase is eligible for Return if you find that you have received an incorrect product from what you placed an order for OR if your product has a quality or manufacturing defect of any sort. You will need to notify us about this within 2 working days (48 hours) of receipt of the product. Exchanges for the product will happen only if the size is incorrect. 

 

Please write to us at r.rareindia@gmail.com for any related issues.

 

  • Returned merchandise must not be worn, altered or washed and must have all the original tags intact.

  • Returns will be processed only once the merchandise has undergone a quality check on the receipt of the garment. 

  • The return package should not be damaged or missing any item 

  • Rare holds the right to refuse any Return that does not comply with the above.

  • Please do not send any product without prior intimation. The cost of shipping for the products to be returned to our work place in Pune shall be borne by the customer. 

  • The cost of any exchange or return has to be borne by the customer.

 

REFUNDS

We do not offer refunds on purchased goods. Items may be exchanged  but not refunded.